Once upon a time, there were two shops in a market. Both of them were selling goods. One of the shops was very big, while the other was small. The bigger shop was doing very well, and its owner was very friendly and jovial. He used to talk to everyone with a smile and he believed that words have a great impact and The weight of words is very important.

After the owners of both shops passed away, their shops were taken over by their sons. However, now the smaller shop is doing better and has more customers. On the other hand, the bigger shop is now empty and deserted.

Seeing this, a person talks to another shopkeeper nearby about this and asks how it happened.

So, he tells him that the owner of the small store interacts kindly with his customers. He is very friendly and approachable, and he knows the art of conversation. On the other hand, the owner of the big store does not talk well and is rough in nature.

The weight of words –

He explains to him that in this world, the value of words is very important, especially in business. The owner of a small shop understands the value of his words because if you do not communicate well with your customers, they will not come back to you and will instead move away from you. As a result, your business will become very difficult to run.

Because it is a universal truth that…

“The one who speaks sweetly sells well, while the one who speaks harshly does not sell even if the product is sweet.”

Mantra-

“Sweet talk holds great value.”

For such inspiring and motivational stories, open this link on our website.

https://udyamguru.com/category/moral-mantra/

To know how to communicate with customers, you can read this article from other websites.

https://www.entrepreneur.com/article/293994